Privacy Policy and Conditions

2. WHAT DO WE DO WITH YOUR DATA?

By visiting www.bicicletaspalmira.com you are not obliged to provide personal information or to register. However, to contract the products online or to access certain services of PALMIRA CYCLES, it may be necessary for you to provide us with your personal information for the purchase or receipt of information. The personal data that you provide will be incorporated into a file duly registered with the Spanish Data Protection Agency of which CICLOFACTORÍA is the owner.

In any case, the personal data that you provide will be processed by CICLOFACTORIA with the purpose of meeting the information requests you send us, managing your online purchase of products and shipments, sending you advertising and commercial information (provided you have given your consent). previous) relative to the products of CICLOFACTORIA, By sending your data through any means (either by email, telephone or social networks), you guarantee the Company that the data provided corresponds to your true identity and that said data is current, true, accurate and complete at the time you provide them. It will be your sole and exclusive responsibility any direct or indirect damage or injury that may arise for CICLOFACTORIA or our messaging service, for your breach of the obligation to provide truthful, accurate, complete and updated information.

The Website will not share any personal data except for those communications that are necessary for the fulfillment of the service requested by you, such as: Your contact or shipping information, whose communication to transport and courier companies may be necessary so that the purchases of products you make with us can be processed.

Your personal and / or financial information, whose communication to credit card companies and banks may be necessary so that the transactions you make with us can be processed. This includes the exchange of information with other companies and organizations for protection against fraud and reduction of credit risk.

CICLOFACTORIA will not disclose to third parties the personal information you provide us through the Website, except when the disclosure is required by current legislation or a competent authority, as well as when we must communicate the essential data for logical reason of the provision of the service.

CICLOFACTORIA informs you that the answers to the questions posed or the fields to be completed in the data collection forms contained in the Website are voluntary, although the refusal to provide the requested data may imply the impossibility of accessing the services that require it or the impossibility to contract the selected products. During the data collection process, and whenever data is requested, you will be duly informed of what answers are necessary to provide you with the service.

The fields included in the online forms to be completed by the user marked with an asterisk (*) are strictly necessary to meet your request, being voluntary the inclusion of other data. In the process of registering transactions and payments, CICLOFACTORIA does not store any data of the User’s bank cards.

In case the payment method you choose is a credit or debit card, the charge will be made online, that is, in real time, through the payment gateway of the corresponding financial entity. All information about the confidential means of payment that is sent to the Website is encrypted and therefore protected from third parties.

The sending of this sensitive information is done through the SSL (Secure Socket Layer) security protocol, which encrypts the information you send us before it reaches the Company to protect it from third parties. In no case are stored the data that may relate the identification of the means of payment with the identity of its owner.

All the data provided by the User will be treated by CICLOFACTORIA according to the current regulations on personal data protection, and in any case, it will be confidential for the personnel of the Company that manages this information.

3. YOUR ARCO RIGHTS

As a user of the Website you have the right to access your information, to rectify it if the data is incorrect and to oppose the processing of your data or to cancel it.

Specifically, in accordance with current legislation on the protection of personal data, you can exercise your rights of access, rectification, cancellation and opposition (also known as ARCO rights) by going to CICLOFACTORÍA S.C. either by email at the e-mail address hola@bicicletaspalmira.com or by postal mail addressed to Calle Mariano Barbasán 10, 50,006 Zaragoza, enclosing in both cases a copy of your national identity document or passport and indicating “Ref. Data protection “as a reference in the envelope (in case of opting for postal mail) or in the matter (in case of opting for the email) and clearly explaining the right you wish to exercise and the necessary data for that exercise.

4. SECURITY OF YOUR DATA

All CICLOFACTORIA payment service providers comply with the required security standards. A secure server guarantees the privacy of the data that you transmit over the Internet. This privacy is achieved through the SSL protocol, the current standard used by the security industry.

On the Internet, security is the result of communication between a browser that supports the SSL protocol and a server that supports the same protocol. Notwithstanding the foregoing, although CICLOFACTORIA strives and puts all the means at its disposal to guarantee your data, the Company can not guarantee absolute technical security since an Internet medium is not impregnable and there may be fraudulent actions by third parties. of the scope of the Company.

5. COMMERCIAL COMMUNICATIONS

CICLOFACTORIA does not use spam techniques and will only process the data you transmit to us to send you commercial communications when you have previously obtained your consent in this regard, all in accordance with the provisions of current regulations on services of the information society and electronic commerce

To this end, CICLOFACTORIA, at the same time of the data collection, will obtain your consent to receive information, advertising, commercial communications electronically about products or services related to the activity of the Company, its initiatives, etc.

At the same moment of the data collection, the User may express his desire to receive commercial communications or to oppose. In the same way, you can also exclude yourself from this service by following the instructions indicated at the bottom of the body of each of the electronic communications.

The processing of personal data, as well as the sending of commercial communications made by electronic means, are in accordance with current regulations on the protection of personal data and services of the information society and electronic commerce.

6. MODIFICATIONS

It is possible that this Privacy Policy will vary over time as a result of changes in the Websites, legislative or jurisprudential news or the establishment of new criteria of the Spanish Agency for Data Protection. Therefore, CICLOFACTORIA reserves the right to modify unilaterally and without prior notice this Privacy Policy and recommends that the User carefully read the Privacy Policy in force at the time you access the Website prior to its use.

7. CONTACT

For any questions, questions or information about this Privacy Policy or to send us any suggestion or complaint you can contact CICLOFACTORIA by sending us an email to the email address hola@bicicletaspalmira.com.

PROPERTY RIGHTS

All the contents of the Website, such as texts, graphics, photographs, logos, icons, images, as well as graphic design, source code and software, are the exclusive property of Ciclofactoria or third parties, whose rights in this regard are legitimately held by Ciclofactoria , being therefore protected by national and international legislation.

The use of all elements subject to industrial and intellectual property for commercial purposes as well as their distribution, modification, alteration or decompilation is strictly prohibited. The infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as an offense punishable in accordance with articles 270 and following of the Penal Code.

Those Customers who send comments, opinions or comments to the Website through the electronic mail service or by any other means, in the cases in which the nature of the Services is possible, it is understood that they authorize Ciclofactoria for the reproduction , distribution, public communication, transformation, and the exercise of any other right of exploitation, of such observations, opinions or comments, for all the time of copyright protection that is legally envisaged and without territorial limitation.

Likewise, it is understood that this authorization is made free of charge. Claims that may be filed by Customers in relation to possible breaches of intellectual or industrial property rights over any of the Services of this Website should be directed to the following email address: info@ciclofactoria.com.

EXCLUSION OF GUARANTEES AND RESPONSIBILITIES

Ciclofactoria reserves the right to interrupt access to the Website, as well as the provision of any or all of the Services provided through it at any time and without prior notice, whether for technical reasons, security, control, maintenance, power failure or any other justified cause.

Consequently, Ciclofactoria does not guarantee the reliability, availability or continuity of its Website or the Services, so that the use thereof by the Client is carried out at your own risk, without No time, responsibilities can be demanded to Ciclofactoria in this sense. Ciclofactoria will not be responsible in case there are interruptions of the Services, delays, errors, malfunctions of the same and, in general, other inconveniences that have their origin in causes beyond the control of Ciclofactoria and / or due to a fraudulent or Liability of the Client and / or originates causes of fortuitous event or force majeure.

Without prejudice to the provisions of Article 1105 of the Civil Code, shall be understood included in the concept of Force Majeure, in addition, and for the purposes of these General Conditions, all events that occurred outside the control of Ciclofactoria, such as: failure of third parties , operators or service companies, acts of government, lack of access to third party networks, acts or omissions of the Public Authorities, those produced as a result of natural phenomena, blackouts, etc. and the attack of hackers or third parties specialized in security or integrity of the computer system, provided that Ciclofactoria has adopted reasonable security measures in accordance with the state of the art.

In any case, whatever its cause, Ciclofactoria will not assume any responsibility whatsoever for direct or indirect damages, consequential damages and / or loss of profits.

Ciclofactoria excludes any liability for damages of any nature that may be due to the lack of veracity, accuracy, completeness and / or timeliness of the Services transmitted, disseminated, stored, made available or received, obtained or accessed. through the Website as well as by the Services provided or offered by third parties or entities.

Ciclofactoria will try as much as possible to update and rectify the information hosted on its Website that does not comply with the minimum guarantees of truthfulness. However, it will be exonerated from liability for its non-updating or rectification as well as for the contents and information provided in it.

In this sense, Ciclofactoria has no obligation to control and does not control the content transmitted, disseminated or made available to third parties by Clients or collaborators, except in cases where required by current legislation or when required by a Judicial Authority or Administrative competent.

Similarly, Ciclofactoria excludes any liability for damages of any kind that may be due to the presence of viruses or the presence of other harmful elements in the content that may cause alteration in computer systems as well as in stored documents or systems in them.

Ciclofactoria is not responsible for the use that the Client makes of the Services of the Website or their passwords, as well as any other material thereof, infringing the rights of intellectual or industrial property or any other right of third parties.

The Client undertakes to hold Ciclofactoria harmless, for any damage, damage, sanction, expense (including, without limitation, attorneys’ fees) or civil, administrative or any other kind of liability that could suffer Ciclofactoria related to the breach or partial or defective performance by you of what is established in these General Conditions or in the applicable legislation, and, especially, in relation to your obligations related to the protection of personal data collected in these conditions or established in the LOPD and development regulations.

LINKS TO OTHER WEB SITES

Ciclofactoria does not guarantee or assume any type of responsibility for the damages and losses suffered by the access to third party Services through connections, links or links of the linked sites or the accuracy or reliability of the same.

The function of the links that appear in Ciclofactoria is exclusively to inform the Client about the existence of other sources of information on the Internet, where you can expand the Services offered by the Portal. Ciclofactoria will not be in any case responsible for the result obtained through such links or the consequences arising from access by Clients to them.

These Third Party Services are provided by them, so Ciclofactoria can not control and does not control the legality of the Services or their quality. Consequently, the Customer must exercise prudence in the assessment and use of information and services existing in the contents of third parties.

APPLICABLE LAW AND JURISDICTION

For any interpretive or litigious issues that may arise, Spanish law will apply and in case of controversy, both parties agree to submit, with waiver of any other jurisdiction that may correspond, to the jurisdiction of the Courts and Tribunals of the city of Zaragoza.